Legal
Privacy Policy
Effective and last updated September 23, 2026.
This page is the AceRank summary. The signed document is the Privacy Policy PDF.
AceRank is operated by Ace Reputations Inc. This policy explains how we collect, use, disclose, retain, and protect information when you use AceRank websites, dashboards, APIs, and related services.
1. Information we collect
Account data such as name, email, company, credentials, preferences, team and plan details. Billing data from processors such as Stripe, including customer and subscription identifiers, plan, payment status, and limited card brand or last four digits. We do not intend to store full card numbers or security codes. You may also submit brands, competitors, keywords, prompts, URLs, and related analysis content.
2. How we use information
We use information to operate AceRank, run monitoring and analysis, administer subscriptions, provide support, secure the service, and meet legal duties. AI visibility data may include prompts, model answers, mentions, citations, rankings, sentiment, and historical measurements.
3. Sharing
We share information with processors needed to run the product, including hosting, email, analytics, and Stripe. We do not sell personal information. We may disclose information if required by law or to protect the service and users.
4. Retention and rights
We keep information as long as needed for the account, legal, and security purposes. Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to certain processing. Contact contact@acereputations.com.
5. Security and transfers
We use administrative, technical, and physical safeguards appropriate to the data we handle. Where we transfer personal data internationally, we use lawful transfer mechanisms described in the DPA.
Questions: contact@acereputations.com